3 hard skills or competencies (industry competencies) for Building and Grounds Supervisor II
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Lists the latest tools and technologies used for equipment maintenance.
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Level 2 Behaviors
(Light Experience)
Uses different power and hand tools to help accomplish maintenance tasks and work orders.
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Level 3 Behaviors
(Moderate Experience)
Maintains equipment maintenance tracking software to reduce unexpected downtime.
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Level 4 Behaviors
(Extensive Experience)
Provides training to team members on proper maintenance of engineering equipment.
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Level 5 Behaviors
(Mastery)
Sets guidelines and procedures in performing diagnostic troubleshooting on all engineering equipment.
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Skill definition-Designing, developing, maintaining, and updating Heating, Ventilation, Air-conditioning and Cooling system.
Level 1 Behaviors
(General Familiarity)
Lists the sequence of operations of an HVAC system.
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Level 2 Behaviors
(Light Experience)
Supports routine inspections and preventative maintenance work to HVAC units and other systems.
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Level 3 Behaviors
(Moderate Experience)
Uses computerized system to adjust and install HVAC components and completes reactive and preventive maintenance works.
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Level 4 Behaviors
(Extensive Experience)
Provides hands-on training to technicians regarding HVAC system design, operation, and diagnosis.
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Level 5 Behaviors
(Mastery)
Leads technical delivery, design reviews, concept definition, and resolution of HVAC products across our business.
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9 general skills or competencies (Job family competencies) for Building and Grounds Supervisor II
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Explains the importance the safety policies and procedures in reducing occupational risks.
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Level 2 Behaviors
(Light Experience)
Suggests amendments to the existing safety policies and procedures to ensure regulatory compliance.
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Level 3 Behaviors
(Moderate Experience)
Summarizes the details of safety procedures including the statement of policy and reduction of hazard practices.
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Level 4 Behaviors
(Extensive Experience)
Oversees the implementation of safety initiatives in adherence to established policies and procedures.
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Level 5 Behaviors
(Mastery)
Develops safety policies and procedures to control the risks associated with our business activities.
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Skill definition-Providing learning programs designed to train employees on precautionary processes and procedures to perform their duties safely and effectively.
Level 1 Behaviors
(General Familiarity)
Lists the basic functions and features of Learning Management Systems.
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Level 2 Behaviors
(Light Experience)
Identifies and informs the management of the requirements to facilitate safety training programs.
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Level 3 Behaviors
(Moderate Experience)
Uses a learning management system to administer safety training programs in our organization.
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Level 4 Behaviors
(Extensive Experience)
Recommends alternative training solutions to improve the safety of employees' performance.
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Level 5 Behaviors
(Mastery)
Keeps abreast of training trends, developments, and best practices to improve our safety programs.
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11 soft skills or competencies (core competencies) for Building and Grounds Supervisor II
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Identifies our internal and external sources for the SOPs we need.
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Level 2 Behaviors
(Light Experience)
Participates in the implementation of new SOPs and enhancement of existing ones.
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Level 3 Behaviors
(Moderate Experience)
Maintains the accuracy of SOPs to provide consistent guidance in our workplace.
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Level 4 Behaviors
(Extensive Experience)
Leverages the use of SOPs to solve business and operation problems.
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Level 5 Behaviors
(Mastery)
Keeps abreast of industry regulation and its effect on our internal SOPs.
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Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Explains the importance of planning and organization in building a good working environment.
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Level 2 Behaviors
(Light Experience)
Identifies key implications of ineffective planning and organization that affects decision-making.
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Level 3 Behaviors
(Moderate Experience)
Leverages key performance indicators to measure progress completion against performance metrics.
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Level 4 Behaviors
(Extensive Experience)
Manages the planning and sequencing of activities to create well-planned schedules and achieve goals on time.
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Level 5 Behaviors
(Mastery)
Establishes standards for planning and organization processes to align efforts with business goals.
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Summary of Building and Grounds Supervisor II skills and competencies
There are 3 hard skills for Building and Grounds Supervisor II, Equipment Maintenance, HVAC, Plumbing.
9 general skills for Building and Grounds Supervisor II, Safety Policies and Procedures, Safety Training, Building Maintenance, etc.
11 soft skills for Building and Grounds Supervisor II, Standard Operating Procedures (SOP), Planning and Organizing, Coordination, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Building and Grounds Supervisor II, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Planning and Organizing, and be proficient in Coordination.